Terms of Service

Effective date: August 2, 2026
Last updated: August 29, 2026

1. Agreement

These Terms are a binding agreement between you and Suitcase Studios, LLC governing your use of OpenStageCall (the “Service”). By using the Service, you accept them. If you do not accept them, do not use the Service.

2. Who may use OpenStageCall

You must be at least 16 years old. By using the Service you confirm that you meet that age requirement, that you are not barred from using it under any applicable law, and that we have not previously terminated your account.

3. Accounts and guest use

You may use parts of the Service without an account. Guests — people who sign up to perform using only a stage name — can browse, vote, and sign up to perform at an event they are physically at, on the day of that event. Guests cannot follow performers, save searches, receive notifications, host events, or receive tips through the Service.

One person, one account. Do not create multiple accounts to get around plan limits, moderation decisions, or other restrictions.

If you create an account, you are responsible for keeping your credentials secure and for everything done through your account. Tell us promptly if you believe it has been compromised.

4. Plans and payment

OpenStageCall offers a free plan and two paid subscriptions:

Featured placement is not for sale on any plan. Where an act appears is driven by votes, and no subscription changes that.

• Subscriptions renew automatically at the end of each billing period until cancelled. You can cancel at any time, and your access continues until the end of the period you have already paid for.
• Payment is processed by Stripe. Manage or cancel your subscription through the billing portal linked in your profile settings.
• Refunds. Except where required by law, payments are non-refundable.
• Price changes take effect at your next renewal, and we will give you at least 30 days’ notice.

Features may change. We may add, change, or remove features within a plan. If we materially reduce what a paid plan includes, we will give notice and you may cancel.

5. Your content

You keep ownership of everything you post — your profile, acts, photos, event descriptions, and tours (“Your Content”).

You grant OpenStageCall a worldwide, non-exclusive, royalty-free license to host, store, reproduce, adapt for display, and publicly display Your Content for the purpose of operating and promoting the Service. This license ends when you delete the content, except for copies retained in backups or where others have already shared the content elsewhere. Moderation records are deleted with your account as described in the Privacy Policy.

You promise that you have the rights to everything you post, including photographs, artwork, and any music you embed, and that posting it does not infringe anyone else’s rights.

Other people’s names and likenesses. Do not post photographs of other people, or list band members by name, without their permission.

6. Content standards

You may not post, and may not use the Service to distribute, content that:

1. Contains profanity, or is sexually explicit or pornographic.
2. Depicts, glorifies, or threatens violence.
3. Constitutes hate speech — attacking or demeaning people based on race, ethnicity, national origin, religion, disability, disease, age, sex, gender identity, gender expression, or sexual orientation.
4. Harasses, bullies, stalks, or targets a specific person for abuse.
5. Impersonates another person, act, venue, or organization, or falsely suggests an endorsement or affiliation.
6. Infringes copyright, trademark, or other intellectual property rights.
7. Is illegal, promotes illegal activity, or solicits illegal activity.
8. Is spam, a scam, a fraudulent solicitation, or a fake event.
9. Discloses another person’s private information without their consent.
10. Sexualizes minors in any way, or depicts minors in a manner that endangers them.
11. Promotes self-harm, suicide, or eating disorders.
12. Contains malware or links intended to compromise other users.

These standards apply to everything you provide, including act names, event names, stage names, tour names, biographies, descriptions, images, links, feedback you send to event organizers, and responses to jam requests.

Songs are treated differently. The standards above apply to the names, images, and descriptions you post. They do not apply to the creative content of your music — song titles, lyrics, chord sheets, or the recordings you embed. We are a stage, not a curator, and we do not remove a song for being profane, provocative, or in poor taste. Songs can still be reported for copyright infringement or incorrect attribution, and everything in §7.5 applies to them fully.

7. How we enforce these standards

7.1 Automated name screening

We screen names automatically whenever they are created or edited — act names, event names, stage names (including a guest's, at sign-up), and tour names. A name that appears to violate §6 may be blocked before it is published, and editing an existing one is screened the same way creating it was, not a way around it.

We do not screen images automatically. Offensive imagery is handled reactively, through the reporting process in §7.3. Automated screening is also imperfect on text: it sometimes blocks acceptable names and sometimes misses unacceptable ones.

7.2 Reporting

Every event, profile, act, and tour page has a report control. You can report a name or an image and tell us what is wrong with it. Feedback you receive from an organizer, and a response to a jam request, can also be reported — for harassment or spam — from the dialog where you read it. Every report has an optional field to explain what's wrong in your own words. Reports go to our administrators for review.

Every report asks you two things: which part you are reporting, and what is wrong with it — offensive content, copyright infringement, incorrect attribution, or spam and fake listings.

Chord sheets and embedded music players on a song can also be reported, but only for copyright infringement or incorrect attribution — not for offensive content, for the reason given in §6. An incorrect-attribution report is a request to fix a credit, not to take a song down: we ask the performer to correct it, and nothing is removed.

You do not need an account to report something. Signed-in users may submit one report per item per day. Without an account, you may submit one report per day in total. Repeatedly filing reports in bad faith — to harass someone, or to suppress a competitor — is itself a violation of these Terms.

7.3 What happens when content violates these standards

When an administrator agrees that a name or image violates §6, we do not simply delete it. We ask you to fix it:

1. The content is hidden from the Service, and you are notified which element — the name or the image — was the problem.
2. You change it. A hidden act, event, or tour must have the offending name or image changed before it can be restored. We will never rename anything on your behalf — the replacement is your choice.
3. An administrator reviews your replacement. If it is acceptable, the content is restored and the matter ends there. If it is not, the cycle begins again and counts as another round.

Songs do not go through this cycle. There is nothing to rewrite: a chord sheet or embedded player removed under a copyright claim comes back only through the counter-notice process in §7.5, and an incorrect-attribution report asks you to fix a credit without removing anything at all. A copyright removal still counts as a round below, exactly as a name or image violation does.

Rounds are counted per account, not per item, so creating a fresh act each time does not reset the count. After five rounds, your account is referred to an administrator for review, which can end in removal of the account. The fifth round does not delete anything by itself; a person decides.

A report about a message you sent — feedback to an organizer, or a response to a jam request — has nothing to fix in the same way a name or image does: the message was already delivered. Those reports go straight to administrator review instead of the fix-it cycle above, and still count toward the five-report threshold below.

Separately, if five open reports accumulate against one account, an administrator reviews them together and decides whether to remove the account or dismiss the reports. Dismissing the reports clears the count.

None of the above is a floor. These thresholds describe our default process for ordinary violations; they are not a minimum number of chances anyone is owed. A single violation severe enough on its own — for example, content that is illegal, threatens someone, or endangers a minor — can result in immediate removal of the account, at an administrator's discretion, without first going through the fix-it cycle or either five-item threshold above.

Hidden accounts cannot sign up to perform at events or create tours. When only a field on an Act is under review, the Act remains functional and the flagged field is replaced with an under-review placeholder until the matter is resolved. We may also suspend or terminate an account for repeated or serious violations, for attempting to evade enforcement, or where required by law.

7.4 Appeals

If we hide your content or your account, or block a name you believe is acceptable, you may request a review of that decision by submitting our feedback form (select "Appeal" as the submission type) or by emailing us at privacy@suitcasestudios.com. We will respond within 7 days.

7.5 Copyright and the DMCA

We do not monitor or screen anything for copyright infringement. The automated screening in §7.1 looks for the content problems listed in §6; it does not check whether a name, image, description, link, chord sheet, or embedded recording belongs to someone else, and no administrator reviews what you post for infringement before it is published. We have no way to judge who owns what. Copyright is handled purely reactively, through the process below, and nothing in these Terms obliges us to go looking for infringement on our own.

If you believe material on the Service infringes a copyright you own or are authorized to represent, send a written notice to our designated agent containing all six of the following. A notice missing any of them may not be valid, and we may not be able to act on it:

1. Your physical or electronic signature.
2. Identification of the copyrighted work you say has been infringed.
3. Identification of the material you say is infringing, with enough detail for us to find it — a direct link to the page is best.
4. Your address, telephone number, and email address.
5. A statement that you have a good-faith belief that the use is not authorized by the copyright owner, its agent, or the law.
6. A statement that the information in your notice is accurate and, under penalty of perjury, that you are the copyright owner or authorized to act on their behalf.

Designated agent for copyright notices:

Submit a notice through the Service. You can also send a notice this way instead of contacting the agent above: open the report tool on the content itself and choose "Copyright infringement" as the reason. The report tool requires your full legal name (serving as your signature), your address, telephone number, and email address, a description of the copyrighted work you say was infringed, and the same good-faith-belief and accuracy/perjury confirmations as items 5 and 6 above. Combined with the identification of the infringing material the report itself already carries (what you are reporting), a submission with all of that filled in counts as a notice under this section.

On receiving a valid notice, we remove or disable access to the material and tell the person who posted it what was removed and why.

Counter-notice. If your material was removed and you believe that was a mistake or a misidentification, you may send a counter-notice to the same agent containing: your signature; identification of the material and where it appeared before it was removed; a statement under penalty of perjury that you believe in good faith it was removed as a result of mistake or misidentification; and your name, address, and telephone number, together with your consent to the jurisdiction of the federal district court for your address — or, if you are outside the United States, for any district in which we may be found — and your agreement to accept service of process from the person who sent the original notice. If we receive a valid counter-notice we will forward it to that person, and we may restore the material in 10 to 14 business days unless they first tell us they have filed a court action.

Repeat infringers. The rounds system described in §7.3 is our repeat infringer policy. A valid copyright notice that results in removal counts as a round against the account that posted the material, exactly as a name or image violation does, and rounds are counted per account rather than per item — so posting infringing material under a fresh act does not reset the count. An account that accumulates rounds is referred to an administrator, who may terminate it. As §7.3 also says, those thresholds are not a floor: we may terminate an account for copyright infringement sooner where the circumstances warrant it.

Do not send a notice in bad faith. Under 17 U.S.C. §512(f), anyone who knowingly misrepresents that material is infringing — or that it was removed by mistake — may be liable for damages, including costs and legal fees.

8. Events are run by users, not by us

This is important. OpenStageCall is a listing and coordination tool. We do not organize, run, host, staff, insure, or supervise any event listed on the Service. We do not verify that:

• an event is real, or will happen as described;
• a venue is safe, licensed, accessible, or appropriate for any particular person;
• an organizer will honor a slot, a running order, or anything they promised;
• a performer is who they claim to be;
• the equipment described will actually be there.

You attend and perform at events at your own risk. Meeting people from the internet in physical spaces carries risk. Use your judgment, tell someone where you are going, and leave a situation that feels unsafe.

Any dispute between a performer, an organizer, a venue, and an audience member is between those parties. We may, but are not obliged to, help resolve it.

9. Tips

Performers on the Performer or Organizer plan may display payment instructions — usually a link to a third-party service like Venmo, PayPal, or Cash App. Displaying them is a paid-plan feature (see §4); free accounts cannot.

OpenStageCall is not a party to a tip. We do not process the payment, hold the money, guarantee delivery, take a commission, or have any visibility into whether a tip occurred. A tip is a direct, voluntary, person-to-person payment from you to a performer, on a platform we do not operate and whose terms govern the transaction. We are not responsible for a tip that is misdirected, fails, or is disputed.

Performers are responsible for their own tax obligations on tips they receive.

10. Live streams

Events may embed live streams from third-party platforms such as YouTube or Twitch. Those streams are hosted and governed by those platforms, not by us. When you sign up to perform at an event with live streaming enabled, the sign-up flow tells you so before you confirm — and, if the stream is on a platform that may keep a recording afterward, that too. By completing your sign-up, you consent to being streamed and, where applicable, recorded, as part of that event. If you no longer want that, withdraw your signup instead of performing.

Music licensing (PRO). Performers at an event may play cover songs — music written by someone else. Publicly performing a cover, and especially live streaming or recording one, can require a license from a Performing Rights Organization (PRO), such as ASCAP, BMI, SESAC, or GMR. Whether such a license is needed, and obtaining and maintaining it, is the responsibility of the event organizer and/or venue, not OpenStageCall. OpenStageCall is not responsible for PRO licensing, royalties, or copyright compliance for any event, and is not liable if a live stream or recording of covers performed at an event is flagged, muted, or taken down for copyright infringement. Organizers should confirm their venue's PRO licensing status before allowing covers to be streamed or recorded.

11. Acceptable use

Do not: interfere with the Service or its infrastructure; access it by automated means without our permission; scrape or bulk-collect data about users; falsify your location to sign up for an event you are not at; manipulate voting; circumvent moderation; or use the Service to send unsolicited commercial messages.

About location specifically. When you sign up on the free plan or as a guest, we compare the position your device reports against the location your internet connection resolves to, and refuse the signup if the two are implausibly far apart. That check catches casual falsification; it does not catch all of it, and we do not claim otherwise. Falsifying your location is a violation of these Terms whether or not we detect it.

12. Disclaimers

The Service is provided “as is” and “as available,” without warranties of any kind, express or implied, including any implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that notifications will be delivered on time or at all.

Some jurisdictions do not allow the exclusion of implied warranties, so parts of this section may not apply to you. Nothing in these Terms limits rights you have as a consumer under mandatory law in your country.

13. Limitation of liability

To the maximum extent permitted by law, OpenStageCall and its operators will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, or lost opportunities, arising out of your use of the Service.

Our total liability for any claim relating to the Service is limited to the greater of $30 or the amount you paid us in the twelve months before the claim arose.

We are not liable for anything that happens at an event, for the conduct of any user, or for any transaction between users, including tips.

14. Indemnity

You agree to indemnify and hold harmless OpenStageCall and its operators from claims arising out of your content, your use of the Service, your violation of these Terms, or your violation of anyone else’s rights.

15. Termination

You may stop using the Service and delete your account at any time. We may suspend or terminate your access for violating these Terms, or where required by law. Sections that by their nature should survive termination — content license for already-shared content, disclaimers, limitation of liability, indemnity, and governing law — survive.

16. Governing law and disputes

These Terms are governed by the laws of the State of New Jersey, without regard to conflict-of-laws rules. Any disputes arising out of or relating to these Terms shall be resolved exclusively in the state or federal courts located in Essex County, New Jersey.

17. Changes

We may change these Terms. We will post the updated version and update the “Last updated” date, and give notice in the Service for material changes. Continuing to use the Service after changes take effect means you accept them.

18. Contact

See also our Privacy Policy.